Business Customers

Accounts and Billing


What you need to know...

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Should you have any queries relating to your account, please call your local ADT office and an administration official will be able to assist you.

FAQ's to Excessive Billing

ERB Notification JHB

ERB Notification PE

ERB Notification KZN

ERB Notification NR

ERB Notification WC

Service Agreement Standard

Keyholder Details


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It is important that somebody other than yourself has access to your property. In the event of an activation, an attempt will be made to contact you. If you are not contactable or out of town, your next available key holder will be contacted in order to gain access to your property. Please ensure that your key holder information is updated and correct. This can be done by calling your local ADT office.

Alarm Manuals


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Please click on Alarm Manuals to read more.

National Key Accounts


What you need to know...

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ADT’s National Key Accounts department is geared towards providing the best possible, integrated security solutions to larger regional and national business operations. Call our National Key Accounts department for more information at 086 12 12 652.

Did You Know?

Our fleet drives approximately 87million kms a year, of which 65 million kms is in Armed Response alone