ADT. Always There.
Our Mission Statement
ADT Security, through its people, will be the leader in its chosen markets by delivering unsurpassed customer service, which in turn will deliver profitable and sustainable growth.
Our Customer Focus
ADT will always be there for you, will always stand beside you, will always be there to watch over you and yours.
ADT Security is as old as the security industry itself. In fact, ADT invented home security. The story began in the USA in 1874, when the American District Telegraph Company, A -D -T, was formed through the amalgamation of several small telegraph delivery companies.
At the outset, ADT employed messengers who were sent to clients to deliver telegraphs or collect ones that needed despatching. Later, call boxes were invented, and placed in clients’ offices and homes. Now there was interactivity between ADT and its clients and when an electric signal was sent, an ADT messenger responded.
Though the technology has developed a thousandfold since, the principle remains the same. A client in need sends a signal - and ADT responds.
By 1910, messengers began to double as watchmen and guards, and clients’ signal timers were monitored at ADT central offices. Thus did the security industry begin.
Today, ADT Security, a subsidiary of the Fortune 500 company Tyco International, provides fire and security services to almost 8 million business and residential customers around the world.
Internationally, ADT responds to tens of thousands of calls each day. And each day new learnings, experiences and technologies are fed back into the company, enabling continuous improvement.
Our Worldwide Edge
A division of Tyco International, ADT is the world’s largest and most technologically advanced security company, operating in over 50 countries and watching over 7 million commercial and residential clients. With over 100 years of industry experience and innovation in every aspect of security and fire protection, ADT is the world’s blue chip provider.
ADT helps protect 80% of the world’s leading retailers, 2 million commercial enterprises, 75% of the world’s commercial shipping, over 300 airports and transit hubs, thousands of commercial buildings, and more.
ADT South Africa: Global Player, Local Knowledge
ADT in South Africa offers both the sophistication of a major international corporation and the hometown knowledge of a local organisation. Since ADT entered the South African market in 2001 by merging and welding together South Africa’s leading local security companies, we’ve grown dramatically.
Today, over 420 000 South Africans trust ADT to protect their homes and families. This growth has been paralleled by accelerating growth in the business and commercial sectors. Today ADT provides commercial security solutions to thousands of South African businesses in all major urban centres with a growing list of blue chip clients.
Personnel and Training
ADT personnel undergo strict recruitment and selection criteria to ensure that only the highest calibre of personnel are chosen. Each ADT candidate undergoes at least 2 security clearance checks as well as PF16 psychoanalysis testing prior to an offer of employment. The objective is to ensure the candidate’s compatibility with a position of trust in a security company and also that the candidate fits the culture of the company, which is one of service and protection.
Rigorous training is then instituted and maintained on an ongoing basis, ensuring our personnel are trained properly and professionally in firearms, crime scene management/understanding and basic medical first aid, all of which renders them capable of dealing with any situation that may arise.