BIG 5 PRINCIPLES
ADT recognises that ultimately service quality is determined by the behaviour of our people. Incorporating five principles upon which our business conduct is based, ADT, at all times, strives to be:
Professional
We will provide excellence in every service function that we deliver.
Reliable
We will continuously improve our effectiveness and efficiency, by making use of the best products available.
Competent
We will commit our skills and abilities to ensure peace-of-mind and to remain market leaders in the fire and security industry.
Honourable
We will have the highest integrity and honesty when dealing with our customers.
Proactive
We will conquer all challenges and opportunities to maintain our competitive edge in the market place.
Adherence to these characteristics ensures ADT Security provides the best possible service when it comes to office and home security
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Did You Know?
Our fleet drives approximately 87million kms a year, of which 65 million kms is in Armed Response alone
