BIG 5 PRINCIPLES
ADT recognises that ultimately service quality is determined by the behaviour of our people. Incorporating five principles upon which our business conduct is based, ADT, at all times, strives to be:
We will provide excellence in every service function that we deliver.
We will continuously improve our effectiveness and efficiency, by making use of the best products available.
We will commit our skills and abilities to ensure peace-of-mind and to remain market leaders in the fire and security industry.
We will have the highest integrity and honesty when dealing with our customers.
We will conquer all challenges and opportunities to maintain our competitive edge in the market place.
Adherence to these characteristics ensures ADT Security provides the best possible service when it comes to office and home security