Get in touch with Fidelity ADT

Fill out the form below and Fidelity ADT will call you within 24 hours*

*Excludes weekends and Public Holidays

Fidelity ADT
Enquire Office Hours 086 01 00 911
Emergency Coastal 086 12 12 301
Emergency Inland 086 12 12 401 and 011 697 7000
Emergency Coastal: 086 12 12 301
Emergency Inland: 086 12 12 401 and 011 697 7000

About Us

At the heart of everything we do is the commitment to be Always There for you, whether it’s responding to an alarm or an email. Our portfolio of security services includes high-tech security systems, 24-hour monitoring and Armed Response, as well as professional guarding and management.

With Fidelity ADT protecting your home or business, you can rest assured knowing your security is taken care of.

Company profile
Get in touch with Fidelity ADT

Get in touch with Fidelity ADT

Fill out the form below and Fidelity ADT will call you within 24 hours*

*Excludes weekends and Public Holidays

BBBEE Accreditation

Find out how we’re committed to transformation with our BBBEE accreditations.

Corporate Social Responsibility

See how we’re working to develop safe and sustainable local communities with our CSR programmes.

Why Choose Fidelity ADT

Local Knowledge

Our teams don’t just serve your community, they aim to be integral part of it. Every team adapts and caters for their community’s specific needs to make sure they’re providing the type of security their community really needs.

Superior Armed Response Officers

Our Armed Response Officers are truly the pride of our company and the ones who put their lives on the line for yours. Given the risk involved in their role, we’ve made sure that they’re not just well trained, but have the best training in South Africa, done to global standards. To do this they are first heavily screened to make sure they’re the equipped psychologically as well as physically. They then go through our proprietary training programme to equip them for any situation, even fire fighting. They’re also equipped with the best possible kit, including military grade Kevlar helmets, bulletproof vests and dog bite-proof pants. And importantly, we operate on a zero tolerance for unethical conduct. In short, they are the best of the best who will be there when you need them.

SA's Most Trusted Security Company

Over the years, we’ve built a team who are dedicated to the safety and security of every community we serve. When you choose Fidelity ADT, you get the latest security technology and a team who are equipped with global best practice training and procedures to keep you safe. And we don’t rest on our laurels - we are constantly training and upgrading our resources to ensure we are current and connected to our communities and customers’ needs.

Medical Assistance

All too often, an emergency also includes a medical emergency. So, all of our Monitoring and Armed Response customers also have access to professional emergency paramedic response. In a medical emergency, they will treat, stabilise and transport you to the nearest medical facility.

Safe Entry Service

All our clients are entitled to make use of Fidelity ADT’s Safe Entry Service, whereby you contact the Control Room and request that the Armed Response Officer escorts you safely to your front door.

Fidelity ADT Findu - Emergency Response Wherever You Are

Get help wherever you are with Fidelity ADT FindU. This innovative service keeps you and your family safe outside your home, with armed response, medical assistance, mountain, wilderness and sea rescue services – all activated via your smartphone.


Whether you work behind a desk in an office, or behind the wheel responding to emergencies, your job is always the same; to be Always There. This is not just a promise we make to our clients, but the very heartbeat of our company and culture. When you join the team you’ll be surrounded by people who are Always There for you. All we ask is that you do the same for them.

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Welcome to Fidelity ADT

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Welcome to Fidelity ADT

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