Get in touch with Fidelity ADT

Fill out the form below and Fidelity ADT will call you within 24 hours*

*Excludes weekends and Public Holidays

Fidelity ADT
Emergency Coastal 086 12 12 300
Emergency Inland 086 12 12 400 and 011 697 7000
Emergency Coastal: 086 12 12 300
Emergency Inland: 086 12 12 400 and 011 697 7000

Maritzburg intruder apprehended

A private security officer has been praised for his quick response which led to the arrest of a suspected thief. The suspect is now in police custody.

The Fidelity ADT Monitoring Centre recently received a panic alarm signal from a Linscott Road home after a resident discovered an intruder in his yard. Armed Response Officer (ARO), Mzokhona Duma, was immediately dispatched and arrived at the Northern Park property within minutes.

“All our ARO’s are equipped with in-vehicle tablet devices which enable them to receive auto dispatch signals as soon as a customer’s alarm is activated, enhancing response times. In emergency situations such as these, we are all aware that time is of the essence and we therefore ensure that all our responses are done in an effective and efficient manner,” says Fidelity ADT’s District Manager for KwaZulu-Natal, Vaughan Pillay.

Upon arrival, ARO Duma conducted a perimeter check around the house and found a suspect hiding near an outbuilding. The suspect was successfully apprehended and handed over for arrest to members of the Town Hill South African Police Service (SAPS). Further investigation revealed that the suspect had used a hacksaw in an attempt to cut through the burglar bars of the outbuilding.

“I would like to commend ARO Duma for his swift response and bravery. Thanks to his quick response no one was injured and another criminal has been placed behind bars. Officers are often the unsung heroes of society and regularly go beyond the call of duty to keep our neighbourhoods safe. I encourage the community to conduct regular security assessments in order to resolve any vulnerable or unprotected areas to deter opportunistic criminals,” concluded Pillay.

Share

Related Posts

Welcome to Fidelity ADT

New Customer


*I agree to ADT's Terms and Conditions
*All Fields Required

Welcome to Fidelity ADT

Existing Customer


*I agree to ADT's Terms and Conditions
*All Fields Required