National News

Rain and water damage on alarm systems

Make sure that you have plans in place to deal with any possible emergencies at home (such as flooding or fire), and not to neglect your security system when mopping up.

Many residents have been affected by natural disasters such as the heavy rains that have recently fallen across the country. It is important to take the necessary safety precautions when receiving workers to conduct repairs on your property:

·  If you are expecting a delivery or workmen to conduct repairs at your home, contact the companies before-hand to find out what time you can expect them, how many of their staff will be coming and who the supervisor is that will accompany them.

· When the workmen do arrive, ask for the supervisor and if there is any doubt that they are not who they say they are, contact the employer again.

·  If unfamiliar individuals are going to work inside your home, be sure to lock away any valuables that are small enough to fit into a pocket or backpack, or that would not be easily missed if they were to disappear. The same goes for car and house keys.

·  If you have guard dogs, don’t lock them away while workmen are on your premises. Have a family member keep them aside when the contractors are moving in and out of your home, but let the workmen be aware that they are there.

Home owners are also advised to do a thorough check for any potential alarm system risks and to ensure adequate measures are in place to deal with these emergencies. If the system is not functioning properly it may mean that the alarm activation signal may not reach our team. Alarms can be tested by contacting our Fidelity ADT contact centre and if anything out of the ordinary is noted, a technician can be dispatched to address the problem.


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