On Thursday, 2nd January, a parked vehicle caught on fire at a local mall for reasons unknown to the owner or bystanders. Fortunately the Fidelity Services team were on hand to deal with the matter and assisted during the emergency.
“Our Fidelity Guarding division look after the well-being of all shoppers at the Cornubia Mall and the Fidelity ADT division adds the armed response component to the safety and security of their customers. On the 2nd of January a car caught on fire after a technical malfunction which lead to the ordeal,” says Fidelity ADT’s District Manager for KwaZulu-Natal, Vaughan Pillay.
Coincidently Pillay was at Cornubia Mall at the time of the incident and was able to give a first-hand account of what transpired. “At around 5pm whilst having dinner at a restaurant in Cornubia Mall I noticed people starting to run around frantically as a vehicle in the parking lot was on fire. As I approached to assist in whatever way possible, I was filled with a sense of pride as I watched the Fidelity Guarding and Fidelity ADT armed response team at work. The guards, lead by Site Supervisor Khangelani Shandu were running around with fire extinguishers in an attempt to put out the flames whilst Officer Lucky Mthembu managed the crowd in order to keep them away from the burning vehicle.”
The vehicle fire was safely extinguished and nobody was injured. Further damages to other nearby vehicles was also averted. The efficient response from the officers meant that the incident was taken care of without any casualties which is a testament to the emphasis that the Cornubia Mall Management team places on the safety of their customers.
All business owners are encouraged to ensure that they have adequate safety measures in place in order to address emergencies such as this recent incident.
“One cannot put a price on safety and with various security technologies available at affordable prices, business owners should take action and make sure that they employ a team that will be able to assist in dangerous situations. We still receive loads of reports around incidents of remote jamming, pick pocketing and business robberies across Durban and therefore cannot emphasise enough how important it is to install the most appropriate security solutions,” Pillay concluded.