Port Elizabeth’s Community Information Centre (CIC) again proved its worth recently, when it coordinated a response to an alleged robbery in the suburb of Mt Croix.
“We helped set up the CIC to act as a central point of contact for all municipal and emergency calls in the greater Port Elizabeth. The CIC operators are based at our offices, from where they monitor CCTV cameras and other community communication platforms in order to dispatch whatever assistance might be required,” explains Ryan Britz, Port Elizabeth branch manager for Fidelity ADT.
CIC operator Oswell October was on duty on Thursday 3 October when he monitored a voice note on the Mount Croix Crime Group, asking for assistance. “The message described how a break-in had just occurred at an address in Athlone Street, and the alleged suspects were still on the property. October immediately alerted local law enforcement and security members to respond,” says Britz.
It wasn’t long after monitoring the voice note that October took a call from a Fidelity ADT customer, who happened to live on the property located behind the complainant in Athlone Street.
“Our customer, in Northwood Street, called to report seeing a suspect jumping his wall and dumping what he thought must have been a stolen TV in his garden,” says Britz.
Realising that the two incidents were connected, October immediately alerted security officers who quickly arrived at the address in Northwood Street where a suspect was detained and the stolen TV recovered.
“Well done to Oswell and everyone involved in this arrest. The CIC team stands ready to assist every resident of our beautiful city. Please keep their contact details close by - 086 12 12 210 or 041 363 5136,” says Britz.