The cornerstone of any security starts at home. Fidelity ADT offers a 24/7 Armed Response service. We also have the best-trained officers in the country as well as a quick response turn around for incident related queries. Our home security services extend beyond just alarm monitoring and armed response. We also have a range of smart systems that allow you to automate your home and alarm, and offers you and your family the ultimate control over your home.
- Auto-dispatch – Automatically dispatches vehicles to an emergency without human intervention. This speeds up response times and ensures that the closest vehicle is sent to help you during an emergency.
- Vehicle cameras – An on-board camera system keeps an eye on what is happening inside and outside the vehicle. Reviewing the footage assists with identifying threats, suspect identification, crime scene analysis and training. We learn faster, train better officers and fight crime more effectively.
- Bulletproof glass – Our officers are afforded better protection from violent criminals, this means we can be in the thick of things when it counts.
- GIS Cameras – Live view 365 degree camera system that can see in the dark. Our control room can see what the vehicle sees, giving an additional set of eyes to our reaction officer. This helps us catch criminals easier, especially at night.
- Vehicle network – All our vehicles are backed up by at least two other vehicles in the area. With an interlinked network of vehicles we can work with the community, the SAPS and emergency services to quickly and efficiently coordinate and combat crime.
- Community radio – In our localised security schemes our vehicles are connected to the community radio network so that the community is in constant contact with our reaction vehicles, the control room and Community Policing Forum members for faster communication.
- SecureHome – A focused app powered by Fidelity ADT that allows our customers to keep their homes secure from anywhere. With the ability to arm and disarm your alarm system and get security alerts all in the palm of your hand from your smartphone. SecureHome is the perfect remedy for a stressed homeowner.
- SecureConnect – For the ultimate remote home control, Fidelity ADT SecureConnect provides customers with an innovative and convenient way to interact with your home from anywhere. Through the app, you can arm and disarm your alarm system, view cameras, dim or switch your lights, turn on or off your geyser, air conditioner or any other devices from your smart phone. This keeps you safe, empowers your home and family and most importantly, you get more enjoyment through simpler living.