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Fidelity ADT
Emergency Coastal 086 12 12 300
Emergency Inland 086 12 12 400 and 011 697 7000
Emergency Coastal: 086 12 12 300
Emergency Inland: 086 12 12 400 and 011 697 7000

Quick response results in arrest

A private security officer has been praised for his quick response which led to the arrest of a suspected thief. The suspect is now in police custody.

The Fidelity ADT Monitoring Centre received a panic alarm signal from an Ashley home on Sunday, 6 January after a resident discovered an intruder hiding under a vehicle in his garage. Armed Response Officer (ARO), Aviwe Mphamba, was immediately dispatched and arrived at the Voortrekker Road property within two minutes.

“All our ARO’s are equipped with PTT (Push-to-talk) devices which enable them to receive auto dispatch signals as soon as a customer’s alarm is activated, enhancing response times. In emergency situations such as these, we are all aware that time is of the essence and we therefore ensure that all our responses are done in an effective and efficient manner,” says Fidelity ADT’s District Community Development Manager, Rian Buys.

Upon arrival, ARO Mphamba found the resident involved in a dangerous tussle with the suspect. He immediately intervened and managed to detain and apprehend the suspect who was handed over for arrest to members of the South African Police Service (SAPS).

“I would like to commend ARO Mphamba for his swift response and bravery. Thanks to his quick response no one was injured and another criminal has been placed behind bars. Officers are often the unsung heroes of society and regularly go beyond the call of duty to keep our neighbourhoods safe. I encourage the community to conduct regular security assessments in order to resolve any vulnerable or unprotected areas to deter opportunistic criminals,” concluded Buys.

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